Service job management

Every job.
Tracked.
Every time.

ServIQ manages the full lifecycle of service and repair jobs — from the moment goods arrive to the day the invoice is paid. Built for NZ and Australian trade businesses.

app.serviq.nz
Ikon Commercial
ServIQ
Repair tickets
Return tickets
Quotes
Customers
Parts
Agent portal
Admin
Repair tickets + New ticket
TICKETCUSTOMERSTATUSAGE
#1042 J. Tanner In progress 3d
#1041 Ikon Commercial Quoted 1d
#1040 S. Broughton Received 5h
#1039 P. Whitmore Completed 2d
#1038 R. Mackenzie In progress 6d

Job lifecycle

One workflow.
Zero jobs lost.

Configurable job statuses that match how your business actually works — not a generic template you have to fight.

01
Received
02
Diagnosed
03
Quoted
04
Approved
05
In progress
06
Completed
07
Invoiced

Everything a service business needs.
Nothing it doesn't.

Repair tickets

Full job lifecycle management with notes log, parts, labour tracking, and file attachments. Complete history on every job.

Return tickets

Supplier return tracking with credit management. Know what's been returned, what's been credited, and what's still pending.

Quoting & invoicing

PDF quote generation with customer email approval — no login required. Auto-converts to a GST invoice on job completion.

Customer management

Contact database with trade and consumer pricing flags. Every job history, quote, and invoice linked to the right customer.

Parts catalogue

Parts synced from Unleashed inventory software with configurable price tiers. Always up to date, no manual imports.

Agent portal

Mobile-first interface for external technicians. Update job status, add notes, and upload photos from the field — no full account needed.

Pricing

Straightforward pricing.
In NZD. No surprises.

Essentials
$39 /mo NZD
Up to 3 users · Single location
  • Repair & return tickets
  • Quote & invoice generation
  • Customer management
  • Parts catalogue
  • Email support
Get started
Pro
$249 /mo NZD
Unlimited users · API access
  • Everything in Comply
  • API access
  • Custom integrations
  • SLA support
  • Onboarding included
Talk to us

All prices are in NZD and exclude GST. GST (15%) will be added at checkout for New Zealand customers.